Quality Control

We know what our clients expect in terms of service and quality. Over the years we have put a range of mechanisms in place that ensure the best and most thorough treatment of our client’s requests.

Single point of contact: your designated project manager coordinates all aspects of translation process and is in permanent contact with you to evaluate your specific needs, to be at your disposal for questions and feedback and to ensure the timely delivery of high quality translation by your requested deadline.

For eye principle and continuous quality checks: The translation of your documentation is based on the 4 eye principle including translation as well as a revision of the translated text by a second native translator specialized in the industry. Manual and automated comprehensive QA checks are applied all along the translation process. Best shoring for best cost/performance ratio: our global presence and network allows us to best-shore all your requests making the most out of our local resources at the appropriate location. The quality of your translated and localized documentation will increase while saving your money.

The best resources: knowing that your people make your success, we rely on a very thorough vendor management selection process making sure that all our linguistic experts have the necessary academic and professional experience needed and that they are all native speakers in the required target language.

Committed to respecting all norms and standards that guarantee delivery of the best solutions and services, SY localization has obtained a significant amount of certifications, ensuring the quality of content management process.

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